Faqs

1What types of surveillance systems do you offer?

We provide a range of home and office security solutions, including indoor/outdoor cameras, DVR/NVR recorders, monitoring software, and complete surveillance packages.

2Do you provide installation services?

Yes. Our team offers professional installation and setup to ensure your surveillance system is working correctly and securely.

3Can I monitor my cameras remotely?

Yes. Most of our systems support remote viewing via mobile apps or desktop software, allowing you to monitor your property anytime, anywhere.

4Are your products covered by a warranty?

Yes. All GuardVision products come with a limited warranty covering manufacturing defects. Warranty details vary by product and will be provided at the time of purchase.

5What if I receive a defective or damaged product?

If your order arrives defective, damaged, or incorrect, please contact us within 48 hours at info@guardvision.store . We will arrange a replacement or refund in line with our Refund & Return Policy.

6Do you offer after-sales support?

Yes. We provide technical support and troubleshooting via email and phone. Our goal is to ensure your system operates smoothly.

7Can I return or exchange a product?

Eligible items can be returned within 7 days of delivery if unused, in original packaging, and accompanied by proof of purchase. Please see our Refund & Return Policy for details.

8How do I place an order?

You can browse and order directly through our website. Once your payment is confirmed, we will process your order for shipping and delivery.