At GuardVision, your privacy and trust are our top priority. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our surveillance solutions, visit our website, or contact us.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, billing/shipping address when you purchase our products or services.
  • Device & Service Data: Details of installed surveillance systems, system performance logs, and related technical data.
  • Payment Details: Processed securely through trusted payment gateways (we do not store sensitive payment card details).
  • Website Usage Data: IP address, browser type, cookies, and analytics to enhance user experience and security.

2. How We Use Your Information

We use your data to:

  • Provide, install, and maintain surveillance systems and services.
  • Process transactions and send billing or account-related information.
  • Improve product performance, safety, and reliability.
  • Provide customer support and respond to inquiries.
  • Comply with legal obligations and prevent fraud.

3. Sharing of Information

We do not sell or rent your personal data. Information may be shared only with:

  • Trusted Service Providers: For installation, maintenance, payments, or deliveries.
  • Legal Authorities: When required by law or for fraud prevention and safety.

4. Data Security

We use strong encryption, secure servers, and strict internal access controls to safeguard your information from unauthorized access, misuse, or disclosure.

5. Cookies & Tracking

Our website may use cookies to:

  • Improve navigation and user experience.
  • Track performance and site traffic analytics.
  • Store login/session preferences for registered users.

You can adjust cookie settings in your browser; however, some features may not function properly without them.

6. Your Rights

You have the right to:

  • Access and review the personal data we hold about you.
  • Request corrections or updates to your information.
  • Request deletion of your personal data, subject to legal or contractual obligations.
  • Opt out of marketing communications at any time.

To exercise these rights, email us at info@guardvision.store.

7. Retention of Data

We retain your data only as long as necessary to provide services, comply with legal requirements, or resolve disputes.

8. Updates to Policy

This Privacy Policy may be updated from time to time to reflect legal, technical, or service changes. Updates will be posted on this page with the revised effective date.

9. Contact Us

If you have questions about this Privacy Policy or your data, please contact us:

Email: info@guardvision.store
Address: 1st Floor, Manzoor Plaza, Plot 14E, Fazal-e-Haq Rd, G-6/2, Blue Area, Pakistan